To ensure the videos for our students remain up-to-date and relevant, and we minimise any unnecessary […]
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Tags: IT Service Desk, Kaltura MediaSpace, MediaSpace, video
Last year a transformational project was started to replace our existing IT service management tools. So […]
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Tags: IT Self Service, IT Service Desk, IT Services, Self Service Portal, service management
There has been disruption to Office 365 today for some University staff members. If you were […]
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Tags: Information Services, IT Service Desk, o365, Office 365, Outlook
Information Services are excited to share the following technology updates and news taking place in early 2020: Update […]
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Tags: Digital Network blog, Information Services, IS Update, IT Service Desk, it support, IT systems
We can confirm that the following systems have been restored and are now available: Moodle Xerte […]
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Tags: clinical trials, Image Bank, international PGCHE-I, IT Service Desk, moodle, Scripware, systems, xerte
The University will be moving away from the current main data storage (such as the Z:, […]
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Tags: cloud, cloud storage, Information Services, IT, IT Service Desk, IT Services, storage
The University was alerted to a Microsoft issue on Wednesday 22 May 2019 which resulted in […]
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Tags: email, Information Services, IT Service Desk, IT Services, Microsoft
Supportworks and the Self Service Portal are currently undergoing essential maintenance and will unavailable for the […]
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Tags: IT Service Desk, nformation Services, Self Service Portal, Supportworks
Information Services will be undertaking essential maintenance to the University Park campus network between Wednesday 4 […]
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Tags: Information Services, IT Service Desk, network maintenance
On Tuesday 12 December all of the Campus IT support team will be unavailable due to a development […]
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Tags: campus it, campus support, Information Services, IT Service Desk, it support, service desk