Posts tagged with ‘IT Service Desk’

Ongoing eduroam wireless issues

We are aware that some users are experiencing connectivity issues with personal and university-managed Windows 10 […]

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Action required: please upgrade your VPN software

Digital and Technology Services (DTS) is in the process of upgrading the university’s VPN service, to […]

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Changes to the way users access the university’s Remote Desktop outside the UK

From Tuesday 28 March 2023, there will be a change in the way users access the university’s […]

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Advisory warning to users of LastPass software – action required

Digital and Technology Services have been alerted to a cybersecurity breach of the commercially-available password management […]

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Changes to call recordings – IT Service Desk to begin recording all calls

To continually improve digital support for staff and students here at the University of Nottingham, Digital […]

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Introduction of housekeeping for videos stored on MediaSpace

To ensure the videos for our students remain up-to-date and relevant, and we minimise any unnecessary […]

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New IT customer service platform – coming October 2020

Last year a transformational project was started to replace our existing IT service management tools. So […]

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Disruption to Outlook and Office 365 apps

There has been disruption to Office 365 today for some University staff members.  If you were […]

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Information Services News update early 2020

Information Services are excited to share the following technology updates and news taking place in early 2020:  Update […]

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Restoration of service to impacted IT systems

We can confirm that the following systems have been restored and are now available: Moodle Xerte […]

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