Posts tagged with ‘IT Service Desk’

New IT customer service platform – coming October 2020

Last year a transformational project was started to replace our existing IT service management tools. So […]

Appears in Portal pic

Tags: , , , ,

Disruption to Outlook and Office 365 apps

There has been disruption to Office 365 today for some University staff members.  If you were […]

Appears in Portal pic

Tags: , , , ,

Information Services News update early 2020

Information Services are excited to share the following technology updates and news taking place in early 2020:  Update […]

Appears in Portal pic

Tags: , , , , ,

Restoration of service to impacted IT systems

We can confirm that the following systems have been restored and are now available: Moodle Xerte […]

Appears in Portal pic

Tags: , , , , , , ,

University storage moving to OneDrive

The University will be moving away from the current main data storage (such as the Z:, […]

Appears in Portal pic

Tags: , , , , , ,

Email delays — keeping you informed

The University was alerted to a Microsoft issue on Wednesday 22 May 2019 which resulted in […]

Appears in Portal pic

Tags: , , , ,

Self service portal and supportworks – essential maintenance

Supportworks and the Self Service Portal are currently undergoing essential maintenance and will unavailable for the […]

Appears in Portal pic

Tags: , , ,

University Park essential network maintenance

Information Services will be undertaking essential maintenance to the University Park campus network between Wednesday 4 […]

Appears in Portal pic

Tags: , ,

IT support out of office – Tuesday 12 December

On Tuesday 12 December all of the Campus IT support team will be unavailable due to a development […]

Appears in Portal pic

Tags: , , , , ,

New IT status page launched

Information Services has launched a new, improved IT status page. The new page features a service […]

Appears in Portal pic

Tags: , , , ,