Disruption to Outlook and Office 365 apps

May 13th, 2020

There has been disruption to Office 365 today for some University staff members. 

If you were directly affected by this issue, you may have found you were unable to access your mailbox or other Office 365 applications.  If you were not affected, you may still have noticed some disruption to the delivery of email.

These issues were local to the university and affected some staff accounts.  All access issues are now resolved.  If you continue to experience a problem, please restart your computer before contacting the IT Service Desk.  

Information Services are continuing to investigate the root cause.

Email delivery issues
If you received an email bounce back (non-delivery report) between approximately 3pm on Tuesday 12 May and 1pm on Wednesday 13 May, please re-send your email to the recipient again.

Apologies for any inconvenience.  If you have any questions or experience any further issues, please contact the IT Service Desk via telephone 0115 95 16677 or via Self Service.

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