Redefining the print service for the future

March 31st, 2022

Printing at the university has changed significantly over the last two years – our data shows that there has been less than a quarter of ‘normal’ printing usage since before Covid-19 (resulting in an 82% drop in volumes).

Although students and staff are now returning to campus, print volumes have reduced and plateaued.

We know that working patterns for all users and demands on services have changed over the past two years. Increasingly, the adoption of hybrid working has been a forerunner to more agile approaches.

The print service will need to continue to evolve too. In response to this and the university’s commitment to both agile working and sustainability now is the right time to review and redefine the managed print service in collaboration with our new Digital Partner.

Seeking user feedback

We are asking you for feedback on the current service and your future needs – this could be enhanced digital services.

As a reminder, the service we currently offer includes:

  • A4/A3 printing (including mobile printing)
  • Wide format (A0, A1 and A2) printing
  • Copying
  • Scanning to OneDrive / Email

We would love to hear your views on the future of the service – so please take some time to fill in this survey by the end of Thursday 21 April 2022. Your views will inform how the service shapes up and the services offered.

In addition, a new User Advisory Print Board is being set up and will be sponsored by the university’s Development and Sustainability Director, Andy Nolan.

The new board will help advise on the future direction of print solutions. There will be further communications later in the year as your feedback is reviewed.

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