New partner for Digital and Technology Services

January 11th, 2022

In July 2021, Digital and Technology Services (DTS) commenced a formal procurement process to select an external digital partner to work collaboratively and improve the university’s IT services. This procurement has now successfully concluded with CGI selected as the new digital partner.

A team of over 70 evaluators from across the university and within Digital and Technology Services reviewed the bids from four suppliers in the procurement process.

David Hill, Chief Digital Officer, said: “We would like to thank everyone involved for their valuable contributions to the procurement process. We wanted to utilise skills and expertise from across the university to ensure that we selected the right digital partner to work with us over the coming years.

“CGI is a recognised global provider of IT services. They have been selected for their ability to provide expert knowledge and delivery, along with how they align to the university’s values, culture and ways of working.”

This new partnership capitalises on the existing expertise and experience of the Digital and Technology Services team, while bringing on board an external digital partner to co-manage and co-deliver our foundational IT services.

A team of CGI staff will join the Digital and Technology Services team at King’s Meadow Campus to deliver improved IT services together. Our IT service offering and ways of working will be updated through this partnership to enhance teaching, learning and research and improve student experience

There are a number of benefits we can all look forward to through this partnership:

  • We will continue to see our DTS colleagues on campus, as we do today. IT services will be improved and enhanced with the additional expertise and support that the digital partner will bring.
  • Our digital infrastructure will be reimagined to be fit for the future. We anticipate having new high-speed networks, better and more reliable Wi-Fi, and on-campus 5G services.
  • Audio visual and IT services will be refreshed. The desktop computers, laptops, tablets and printers that we use will be improved.
  • Data will be more secure and be stored on compliant technology. The university’s operational and security risk will be reduced by replacing ageing, on-premises, legacy technology infrastructure with modern, secure, scalable and extendable platforms.
  • We will start using sector-leading technologies and will improve our digital skills so we can effectively use them.

Digital and Technology Services have now commenced meetings to welcome CGI to the university. We will provide further updates throughout 2022 to introduce you to CGI and this exciting new partnership.

If you have any questions or require further information, please email

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August 1st, 2022 at 6:02 am


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November 7th, 2022 at 6:46 am


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