December 6th, 2022
Following the recent Campus News article on changes to the Academic Work Centre, we wanted to introduce the dedicated Education Administration and Continuous Improvement Team (EACIT) responsible.
The team’s purpose – in short – is to support the university in providing an excellent student experience.
The EACIT team comprises colleagues drawn from Digital and Technology Services (DTS), Registry and Academic Affairs (RAA), External Relations, and Infosys, one of the university’s strategic partners who supports our student system programming and maintenance, plus other colleagues from across the various university campuses.
The EACIT team focus on reducing the complexity of university systems and processes (including the steps we take to make things happen) where Campus Solutions is at the heart of the student journey, making them as simple and as streamlined as possible.
In recent months, the team have successfully:
Taidhgh O’Regan, Product Director within EACIT comments “Our focus is on solving problems, and improving staff, and our students’ experience. We are continually looking to improve the university’s student administration systems and processes, exploring all people, process and technology related options.”
“Our Vision is to help the University of Nottingham pave the way for exceptional student experience, being a leader in the Higher Education sector, by reducing ‘pain points’ in the administration of students and particularly student records, where Campus Solutions is at the core.”
“This of course doesn’t come without challenge. As a large, inter-continental organisation with a complex web of interlocking services and stakeholders, collaboration is key. We continue to champion and implement new and collaborative ways of working that empowers colleagues to radically improve the way services are provided and student records are managed.”
The University Council confirmed three years of funding from 1st August 2022. We are focusing the spend on people working with colleagues across the University to help us change process, address system issues and substantially reduce the problems experienced by students and staff.
Focus now is in three core areas:
Should you wish to learn more about the EACIT team and their ongoing activities, there are several resources and opportunities available to all staff:
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