The results of 2017’s Nottingham Student Experience Survey are now available and the University has received an overall satisfaction rating of 93%, a result which demonstrates consistency with the rest of the Russell Group.

The results highlight a lot of areas where students have a particularly positive experience. The average waiting times for an offer of study have reduced significantly since the 2016 survey, and students report having a particularly positive experience with the Students’ Union, clubs and societies, the Health Centre, and the Graduate School.

Responds’ feedback also indicates that we have a lot of work to do around improving the arrival experience. The Student Transitions Task Force — led by Andy Winter, Campus Life Director, and Clare Gough, Director of Student Services (Student Development) — is already looking at ways to improve this, and has been consulting with students and staff.

Professor Sarah O’Hara, Pro-Vice-Chancellor for Education and Student Experience, said: “An overall satisfaction result of 93% is a fantastic response and something that we should all be very proud of. At the same time, the results of the NSES have highlighted a few areas where we might need to focus our attentions to ensure that we maintain high levels of satisfaction across the board. The University of Nottingham is a fantastic place to live and study, and I’m pleased to see this reflected in our students’ feedback.”

Staff can view and analyze the full breakdown of results in the Tableau Server, which can be accessed with your University username and password. This allows you to interrogate the results of the survey across the University, or by campus, faculty, or school/department level. Alternatively, a presentation is available from iGraduate, who run the survey on our behalf.

Further assistance with Tableau

Tableau Server is the new platform for the delivery of Tableau content. It no longer requires you to download Tableau Reader and has a number of additional features such as the ability to customise your opening view of the data. If you follow the link above and have any identity or access issues, please contact the IT Service Desk via https://selfservice.nottingham.ac.uk or 0115 95 16677. (However, please note that the service is currently only available on-site or via a VPN.) For any other queries, please contact analytics@nottingham.ac.uk.