Open your clutter folder to read your unseen emails.

The clutter folder appears when your email is moved to Office 365. It diverts and stores low-priority and spam emails from your inbox. To turn off your clutter folder:

1. Sign in to Outlook web access via email.nottingham.ac.uk
2. In the top-left corner choose App Launcher>Mail
3. In the top-right corner go to Settings>My App Options>Mail>Automatic processing>Clutter
4. Select and save Separate items identified as Clutter

Find out more about how the clutter feature works on the Microsoft Office website.