From mid-November the display name format in Office 365 and Outlook will change for all UK staff, students and associates.

Following the change:

• Individuals’ names will be displayed in the format of ‘First name’ then ‘Surname’.
• If you are a member of staff, the title field will display your job title according to HR records*
• If you are a student, the title field will display the word ‘Student’
• If you have an associate account, the title field will display the word ‘Associate’

 * If your title is incorrect, please contact HR.

Visit the Digital Network blog to read more about the change and dates in which this change will come into effect for staff, associates, postgraduate researchers, postgraduate taught students and undergraduates.

Please note that these changes only affect internally facing information – both personal titles and job titles will still both be displayed in the Staff Look-up (external facing).

Ways of working in Outlook

If you use Mail and other apps within Office 365, there will be no change to the way you search and add contacts across Office 365 apps.

If you use the Outlook application, then following the change you will have to search using ‘First name’ then ‘Surname’ when using the ‘Check Names’ function and the Global Address List.

Please note: this change has already been implemented across Information Services staff and therefore you may already need to change your search criteria in line with the above when adding Information Services staff to mail or calendar items.

If you have any questions or require any support after the change, please contact the IT Service Desk or your local Campus IT support team.