Support and training for online teaching


April 3rd, 2020

The Learning Technology team, together with colleagues in Information Services and Professional Development, is working with the Faculty Digital Learning Directors to offer support and training for staff preparing for and delivering online teaching.

Faculty Moodle support pages
These are constantly updated with help and support, based on University advice and staff feedback.

Online training sessions
Online training sessions in Echo Personal Capture, PowerPoint Recording and MS Teams, as well as Key Moodle Basics will be continuing in the week commencing 30th March

Every day, one-hour sessions on each of Echo Personal Capture, PowerPoint Recording, MS Teams will be available for staff to join.  Key Moodle Basics will be run twice during the week.  The timetable is below.  There is no need to register.

Monday 6 April
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm

Tuesday 7 April
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm
Key Moodle Basics: 2pm – 3pm

Wednesday 8 April
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm

To engage with the training:

  • Click here to join the Team
  • Then find the appropriate Channel and the advertised Session: click into the relevant meeting a few minutes before the session is due to start

This video link also gives guidance on how to join an online session in the Team.

Ad hoc ‘virtual’ digital learning drop-in sessions

The face-to-face drop in sessions have been replaced with virtual sessions run through Teams.  In parallel, the Learning Technology team are increasing the hours of support available.  Ad hoc support is now available daily between 9.00am and 4.30pm.

To access the support you need get to the Drop In Teams site.  When you get to the site, click on the READ THIS FIRST tab at the top of the Teams web page for instructions about how to join the drop in, or pop your question in the ASK FOR HELP channel. Don’t forget to check back for your answer.

Further Help

For any further assistance, you can contact the Learning Technology team.

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4 Comments

April 1st, 2020 at 5:03 pm

Lyndsey Bowley

Hello What is covered in teams training?
I’m doing quite well on teams but wondered if there was anything else worth knowing.

also specifically can you link and excel document so when you update it on your onedrive (or Sharepoint) it updates in teams

April 2nd, 2020 at 2:23 pm

Cyrus M

Hi Lyndsey, thanks for your message. I’m afraid I don’t have the answer, but if you follow this link that will take you to a Microsoft Teams Drop In site. Here, you can ask your question in the ASK FOR HELP channel – but don’t forget to check back for the answer! I’ve also passed your name onto one of our learning tech consultants who, depending on availability, should be getting in touch. Thanks, hope that helps.

June 28th, 2020 at 11:40 pm

Joe Bell

June 29th, 2020 at 8:43 am

Cyrus M

Hi Joe. The Teams link you are clicking on expired in April. If you need any further support, you can join the Teams Group for guidance. Thanks, hope that helps.

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