Support and training for online teaching


March 27th, 2020

The Learning Technology team is working with the Faculty Digital Learning Directors and other colleagues to offer support and training for staff preparing for and delivering online teaching. You can access this help in several ways.

Faculty Moodle support pages
These are constantly updated with help and support, based on University advice and staff feedback.

Online training sessions
Online training sessions in Echo Personal Capture, PowerPoint Recording and MS Teams, as well as Key Moodle Basics will be continuing in the week commencing 30th March

Every day, one-hour sessions on each of Echo Personal Capture, PowerPoint Recording, MS Teams will be available for staff to join.  Key Moodle Basics will be run twice during the week.  The timetable is below.  There is no need to register.

Monday 30 March
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm

Tuesday 31 March
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm
Key Moodle Basics: 2pm – 3pm

Wednesday 1 April
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm

Thursday 2 April
Microsoft Teams: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm
Key Moodle Basics: 2pm-3pm

Friday 3 April
Microsoft Teams – Staff: 9.30am-10.30am
Universal Capture: 1030am-11.30am
Powerpoint recording: 11.30am-12.30pm

To engage with the training:

  • Click here to join the Team
  • Then find the appropriate Channel and the advertised Session: click into the relevant meeting a few minutes before the session is due to start

This video link also gives guidance on how to join an online session in the Team.

Ad hoc ‘virtual’ digital learning drop-in sessions

The face-to-face drop in sessions have been replaced with virtual sessions run through Teams.  In parallel, the Learning Technology team are increasing the hours of support available.  Ad hoc support is now available daily between 9.00am and 4.30pm.

To access the support you need get to the Drop In Teams site.  When you get to the site, click on the READ THIS FIRST tab at the top of the Teams web page for instructions about how to join the drop in, or pop your question in the ASK FOR HELP channel. Don’t forget to check back for your answer.

Further Help

For any further assistance, you can contact the Learning Technology team.

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