Student experience and learning during 2020-21 survey

January 18th, 2021

The university is conducting a survey with our students to understand the impact oCovid-19 on their education and wider student experience.  

We first surveyed our students in summer 2020 to find out how Covid-19 had affected their learning experience, with the aim to provide improved support. 

Over 5,376 students completed that survey, helping us to understand how the university needs to support students’ learning and wellbeing throughout the year. Communications, wellbeing support and enabling safe social interactions were highlighted as areas for us to improve. 

This survey was key to informing much of our work this year, including the Student Guide to Digital Learning, the Coronavirus webpages, the weekly student newsletter and more. 

The University is now launching a second survey to review the learning and wellbeing experience and to assess the impacts of the measures we have put into place. This will be available for undergraduate students to complete, while postgraduate students will be surveyed later in the year. The results from the survey will be used to inform our approach moving forward. 

The survey will open on Monday 1 February and will be live at the following link until Sunday 28 

We are asking for the support of all staff in encouraging students to complete this survey; the more responses we receive, the better we can understand how to improve our provision. Please do encourage any students with whom you interact to complete this survey, whether that’s at the end of a lecture or while providing a student service – your Education and Student Experience team will be in touch with more information. If you have any questions, please contact 

While this survey looks at the broader student experience during Covid-19, students (and staff) will have an opportunity to feed back specifically on their digital experience via the Digital Experience Insights survey, which will run in March. 

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