Staff are being encouraged to familiarise themselves with a number of support resources and services that are available to students at the university in case they may be of use during conversations with students.

Please note that this is not an exhaustive list.

Support and Wellbeing Service

Support and wellbeing officers sit in every faculty and work alongside personal tutors, supervisors, and university support services. They can help signpost students to support and we always recommend referring a student to a support and wellbeing officer in the first instance. They also offer advice on academic policies and processes, such as extenuating circumstances and interruption of studies.
Support and wellbeing

HealthyU

HealthyU offers advice, campaigns, events, and resources to support students with their physical and mental wellbeing. It also signposts to local support services. Students can get advice on mental health, keeping active, nutrition, stress management, sex and relationships, alcohol, domestic violence and much more. Look out for HealthyU campaigns, which run each term and often feature events across our campuses.
HealthyU website

Togetherall app

The Togetherall app provides a safe space for members to engage anonymously with a wide network of people across the world who understand what it’s like to struggle with mental health. It provides a 24/7 support network and is monitored by trained clinicians. All University of Nottingham students have free access to the app.
Togetherall app

University Counselling Service

Our counselling service provides groups and workshops, self-help resources and individual counselling to students year-round. Their qualified counsellors can help with personal and psychological problems. Students can self-refer and will be invited to a 30-minute counselling consultation, during which a counsellor may recommend self-help resources or groups and workshops. Alternatively, they may suggest follow-up appointments, which are offered on a ‘book as you go’ basis. Students should be aware that demand for the Counselling Service is high and there is likely to be a wait time of several weeks for a counselling consultation.
University Counselling Service

Residential Experience

The Residential Experience Team offers support to students in halls of residence. They offer events and socials to encourage participation in activities such as sport, and lifestyle workshops with a view to improving wellbeing. Residential Assistants are also on hand in the evenings between 6pm and 10pm to offer support.
Residential experience

Report and Support

The Report and Support tool allows students to report incidents and get support and advice from an advisor. Students can choose to either report anonymously or speak to an advisor. Speaking to an advisor does not mean that they are making a formal report to the university, but they may be given the option to do so. Students are able to report both on behalf of themselves and others. Any information provided will remain private and confidential unless there is a serious safety or welfare concern.
Report and Support

Mental Health Advisory Service

The Mental Health Advisory Service is a specialist, referral only service for students experiencing significant mental health difficulties.

The Mental Health Advisory Service is there to offer support, advice and guidance to students experiencing significant mental health difficulties. Mental Health Advisors have core professional training (Social Work, Occupational Therapy, Community Psychiatric Nursing, Psychology) and have significant experience working in NHS secondary care services. Using a recovery model, the team works closely with the University and external mental health services to support students to develop strategies to maximise their University experience.

The service is a referral only service, and staff can refer students by contacting the team at MH-Support@nottingham.ac.uk. The Mental Health Advisory Services operates Monday to Friday between 9am and 5pm and also run a duty service and can be contacted for advice and support by staff who have urgent concerns about students.