Organisational Effectiveness (Student Support) Review — update

December 13th, 2017

Have you had your say yet? There’s a week left to contribute to the Organisational Effectiveness (Student Support) Review, looking at how we support our students.

More than 20 consultation workshops have already been hosted across four campuses since the review was launched last month. These workshops have enabled 150 participants to raise issues experienced since following the move to our new organisational structures, share their views and explain their ideas for solutions. We have also received more than 100 responses to the online consultation.

Thank you to everybody who has taken the time to get involved in the workshops and submit comments. The Review and Improve Group are now in the process of reviewing the material gathered and potential solutions are already emerging that will form the basis of a set of recommendations that will be made to the UEB at the end of January 2018.

If you haven’t yet sent us your views, there’s still time for you to have your say by completing the online consultation.

All comments submitted via this route will be accessible by the Review and Improve Group. A summary of the comments provided will be shared after the consultation has ended; no comments will be attributed to the individual that sent them, but may be quoted anonymously in the final report.

Alternatively you can email the review secretariat directly at If you would prefer your views not to be attributed when the consultation responses are drawn together, please make that clear in the email and the review secretariat will respect your preference.

The deadline for all submissions is Friday 22 December.

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December 14th, 2017 at 4:14 pm

Tim Robbins

Timetabling has been a nightmare with no block timetabling available and students expected to study on 4/5 days at different times for a single module….crazy! The old system of 3-4 hrs per 10 credit module at the same time and in the same place worked well for staff and students. Now students are just confused and will end up as dissatisfied customers which will have an impact on our NSS scores.

Solution – academics should be allowed to express a preference for the day and time of our teaching. We should not be allocated times/venues by a computer algorithm that is designed to keep Estates happy and not serve the students best. This is a classic case of the tail wagging the dog.

December 14th, 2017 at 4:18 pm

Tim Robbins

The ECHO360 system is not fit for purpose. The fixed microphones do not provide a good quality of sound as a confident lecturer will move around the room and not be rooted to the lecturn. Academics should be provided with microphones (and laserpointers) as part of their teaching kit to perform their job – not unreasonable. I was told these cannot stay in lecture theatres as they may get stolen. Also the notion that the UoN IT system cannot store all the recorded lectures is laughable in the 21st century.

December 14th, 2017 at 4:49 pm


Hi Tim. Thank you very much for sending over your comments. To make sure that they are included in the review, please could you submit them using the form (, or email them to the review secretariat directly at The deadline for all submissions is Friday 22 December. Best wishes – Rebecca

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