When the Organisation Effectiveness (Student Support) Review, led by Professor Sarah Sharples, was published in March this year, the Vice-Chancellor explained that we would implement the proposed solutions in a collaborative way across the University. A number of working groups were established, overseen by an implementation group (chaired by the Registrar).
These groups have been working across Student Services and the academic community to review and develop administrative practice. This in itself has supported closer relationships between departments and improved, shared understanding of the ways in which we support students together.
Of the 40 solutions identified by the review, 22 were prioritised for implementation in time for the start of session 2018/19. There has been practical progress in relation to all of these and the large majority will be in place to support students when the new academic year starts. The few that are outstanding relate to the implementation of Campus Solutions or will be supported by the Digital Futures programme over the coming months.
The implementation group reported to UEB in July 2018 on progress against the review findings and the work that had been completed to that point. This report is on the OESS workspace, along with the initial report on the review’s findings and recommendations, and the University’s response and executive summary. Progress has been made in the following specific areas:
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