September 20th, 2022
Following feedback from colleagues at the university, a new way of reporting faults with technical equipment has been launched.
At the university, we have a wealth of IT (Information and Technology) and AV (Audio Visual) equipment available in our teaching and learning spaces – and we understand how important it is that these are functioning properly and fully optimised to support and enrich the teaching and learning experiences of our staff and students.
We also recognise the frustration teaching staff experience when this may not be the case.
As a result, and following constructive feedback, we have changed the way faults are reported, streamlining the process, and making it easier to report faults and get prompt resolutions.
The new ways to get help are:
We have dedicated IT support teams across our UK campuses to provide technical support for staff and students experiencing issues with IT or AV equipment.
You can also find information on the AV systems online at https ://nott.ac/teaching-space
Our estate and Digital Campus Services – formerly known as Campus IT Support (CITS) – are currently conducting room checks, ensuring all technical and non-technical equipment is in full working order, ready for the new term.
This should be completed imminently. The team will endeavour to test the functionality of all teaching and learning spaces and the equipment within them, and ask colleagues to promptly report any further issues once the new term begins to resolve them quickly.
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