September 20th, 2022
Following feedback from colleagues at the university, a new way of reporting faults with technical equipment has been launched.
At the university, we have a wealth of IT (Information and Technology) and AV (Audio Visual) equipment available in our teaching and learning spaces – and we understand how important it is that these are functioning properly and fully optimised to support and enrich the teaching and learning experiences of our staff and students.
We also recognise the frustration teaching staff experience when this may not be the case.
As a result, and following constructive feedback, we have changed the way faults are reported, streamlining the process, and making it easier to report faults and get prompt resolutions.
The new ways to get help are:
We have dedicated IT support teams across our UK campuses to provide technical support for staff and students experiencing issues with IT or AV equipment.
You can also find information on the AV systems online at https ://nott.ac/teaching-space
Our estate and Digital Campus Services – formerly known as Campus IT Support (CITS) – are currently conducting room checks, ensuring all technical and non-technical equipment is in full working order, ready for the new term.
This should be completed imminently. The team will endeavour to test the functionality of all teaching and learning spaces and the equipment within them, and ask colleagues to promptly report any further issues once the new term begins to resolve them quickly.
Other
Professor Sir Ian Wilmut, 1944-2023
The university is saddened to hear that Professor Sir Ian Wilmut passed away on Sunday 10 […]
New event manager’s Community of Practice launched
The university offers community of practice groups for Project Managers and Change Managers. Our new Event […]
September 22nd, 2022 at 8:44 am
Alison Mitchell
Hello
You have an unfinished sentence about non-urgent issues. Please can you tell us what the rest of it should say.
“Non-urgent issues involving non-technical equipment, such as furniture, for example, should be reported directly to the…?”
September 26th, 2022 at 9:37 am
Cyrus M
Hi Alison, apologies for that. The article has been updated with the correct information. Thanks.