New FAQs page for COVID-19 enquiries

October 8th, 2020

A new FAQs page has been launched to help colleagues dealing with enquiries from a number of different internal and external audiences.

The FAQs are designed to help staff respond to questions received from colleagues, students, parents and even the media about the services and support available as we operate during the coronavirus pandemic.

The documents will be updated regularly with the most accurate and up-to-date government and NHS guidance along with new University processes.

The FAQs are split into staff and student categories, so use the appropriate document depending on whether you are responding to a staff or student query.

The FAQs can be accessed via the Staff and student FAQs SharePoint site.

Further information will be added to these FAQs as the situation develops – please bookmark the SharePoint page and check the information before responding to queries.

If you can’t find the information you’re looking for, email and we will look at adding a new FAQ.

Any media enquiries relating to COVID-19 and the University response should be referred to the Media Team.

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