National Student Survey results 2020


July 27th, 2020

The 2020 National Student Survey (NSS) results for the University are now available in the NSS Department Explorer.

Students’ overall satisfaction with their course dropped slightly to 82%, but places the University 13th within the Russell Group, an improvement of one place compared to last year.

The strongest performance at an institutional level continues to be teaching on the course (84%), learning opportunities (81%) and learning resources (86%).

Five departments achieved an overall satisfaction rating of 90% or higher: Veterinary Medicine and Science (97%), Electrical and Electronic Engineering (93%), American and Canadian Studies (92%), Classics & Archaeology (90%) and Chemistry (90%).

The strongest improvements since 2019 are in American and Canadian Studies (81% to 92%), Architecture and Built Environment (77% to 86%), Electrical and Electronic Engineering (86% to 93%), Life Sciences (80% to 87%) and Music (81% to 87%).

Further analysis of the data will be undertaken over the next few weeks to help inform actions to continue to maintain and improve the student experience at the University.

For a more detailed breakdown of the results, please visit the Department Explorer dashboard or the Course Explorer dashboard.

About the NSS
The annual survey consists of 27 questions covering course teaching, learning opportunities, assessment and feedback, academic support, organisation and management, learning resources, learning community, student voice and the Students’ Union. At the end of the survey students are asked to give their university an overall satisfaction score.

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