National Student Survey 2019

January 9th, 2019

Final-year undergraduate students will be invited to complete this year’s National Student Survey (NSS) from Monday 28 January.

The NSS gives final-year undergraduate students across the country the opportunity to provide honest feedback about their experience at University. It’s made up of 27 questions covering teaching, learning, assessment and feedback, academic support, organisation and management, student voice and overall satisfaction.

The results of the NSS are calculated on a University-wide basis but can also be broken down to a course or school/department level. They are used to inform prospective students on the satisfaction rates between universities, and also to make improvements to the student experience here at the University of Nottingham.

The survey takes 10 minutes to complete and consists primarily of Likert scale questions with open-ended comments.

Staff support

Staff support is integral in achieving a strong response rate; the majority of students report finding out about the NSS through members of staff directly.

The University is therefore requesting the support of all staff in communicating the NSS. Please note that there are stringent guidelines in place that provide parameters around the manner in which we do this. Download the NSS Communications Presentation for Staff for more information, and please do adhere to these measures.

If you have any specific questions about the NSS, please speak to the NSS lead within your school/department or contact internal comms at

Throughout the fieldwork period, students may ask you questions about the NSS. A list of FAQs can be found on the NSS website, along with further FAQs for members of staff.

We will launch the communications campaign on Monday 28 January and it will run until survey close on Tuesday 30 April 2019.

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