Moodle issues – read-only and revised submission dates

December 9th, 2019

5pm, Monday 9 December

Message sent on behalf of Professor Sarah O’Hara, Pro-Vice-Chancellor for Education and the Student Experience, and David Hill, Chief Digital Officer.

The University is continuing to experience issues with Moodle, Scripware, Xerte Toolkits and the Image Bank. Information Services are treating this as a priority and have been working throughout the weekend to restore these systems as soon as possible.

A temporary read-only version of Moodle is available at, giving staff and student access to some of learning and revision materials while we continue to work on restoring full access to Moodle.

The temporary read-only version of Moodle will allow you and your students to look at documents and resources. However, students will not be able to submit assignments or post to discussions, and some links and activities will not be available.

In light of this, revised submission deadlines have been published and emailed to all students who may be affected by the current situation with Moodle.

Students who were due to submit on Thursday 5 December have a new submission deadline 24 hours after the restoration of a full, live Moodle service. We will inform you as soon as the full version of Moodle is restored.

If you were due to submit assignments on Friday 6 December, or during the week commencing Monday 9 December, your submission deadlines have been extended as follows:

  • Original deadline Friday 6 December, new deadline Friday 13 December
  • Original deadline Monday 9 December, new deadline Monday 16 December
  • Original deadline Tuesday 10 December, new deadline Tuesday 17 December
  • Original deadline Wednesday 11 December, new deadline Wednesday 18 December
  • Original deadline Thursday 12 December, new deadline Thursday 19 December
  • Original deadline Friday 13 December, new deadline Friday 20 December

We recognise that term finishes for the majority of students on Friday 13 December. If students are unable to submit after 13 December, they should inform Student Services. The University will ensure that no student will be disadvantaged as a consequence of current issues with Moodle.

The revised submission deadlines will mean that marking schedules will also need to be adjusted accordingly. We appreciate this may mean that both marking and release of marks may be pushed into January. We will update you on this as soon as possible.


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