November 19th, 2018
The switch from Saturn to the new Campus Solutions student records system will take place from December. Moodle and Rogo will need to be updated during this time to change the UK source of data from Saturn to Campus Solutions.
It is important to ensure that Moodle and Rogo are updated at this time so they continue to receive the latest student and module data from Campus Solutions and information in these systems remains valid and correct.
Moodle and Rogo will be completely unavailable during the following times:
Temporary revision-only versions of Moodle and Rogo will be available to support students in their revision during the following dates:
This will affect all campuses across the UK, China and Malaysia. There will a brief period of complete unavailability towards the end of the schedule before we return to the full versions of Moodle and Rogo. These dates are subject to confirmation nearer the time.
Please do not make any changes to your module pages in Moodle during this period as your changes will not be saved.
Any assignment submissions that are scheduled for this time will need to be moved as assignment submissions will not be possible in this period. Please be assured that the Learning Technologies team are in the process of contacting module convenors who have deadlines within this period.
If you plan to mark assignments during this period and have not been contacted by the Learning Technologies team, please email firstname.lastname@example.org so we can support you with your requirements. The team can help to answer any questions that you may have.
Temporary revision-only versions of Moodle and Rogo
The temporary revision-only version of Moodle will allow students to look at documents and resources but it is not for submitting assignments or interacting with forums or other modes of engagement. Whilst students will be able to take part in some activities such as quizzes, anything they submit or change will not be saved in this revision-only version and be unavailable when the full live version is restored.
In the temporary revision-only version of Rogo students will be able to access self-tests for revision purposes.
We recommend students download any resources they require from these systems before Monday 17 December.
The implementation of Campus Solutions will also mean a change to all UK module codes. Rest assured that it is only the module code in the title of the module that will be changing. Module content will not be affected, and links to reading lists and lecture captures will automatically be updated. Modules from 2017/18 and earlier will keep their Saturn codes.
Staff and students can view the complete list of UK module codes on the Module Codes Workspace site. This list shows the existing Saturn module codes mapped to the corresponding new Campus Solutions module codes. You can easily search this list at any time using either the existing code, new code or the title of a module.
Both staff and students will receive reminders about Moodle and Rogo over the coming weeks. We would greatly appreciate your support in disseminating this information.
Tags: campus solutions, moodle, rogo, Sarah O Hara, Saturn
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December 12th, 2018 at 5:02 am
How will this impact on submission dates after the 24th December? Will all be shifted by the 3 days to make up for the days of inactivity?
December 18th, 2018 at 10:52 am
Hi Stella, Thank you for your question. Your lecturers are aware of the work taking place to Moodle and Rogo and will be able to advise you of your submission dates. Best wishes – Rebecca
December 17th, 2018 at 8:58 pm
I found that lecture recordings for all modules are currently not available on Moodle.As the recordings are essential resources for revision, I believe many other students are also hoping for being able to review the lectures. Could you kindly let me know when this problem will be fixed?
December 18th, 2018 at 4:27 pm
Is lecture capture also affected by this? None of the lecture recordings are showing on the module pages.
December 18th, 2018 at 6:27 pm
On one of my modules a lecture video done by my lecturer has disappeared, is this because it has been took down or is it just whilst moodle is down?
December 18th, 2018 at 9:00 pm
The information above states that module content such as lecture captures will not be affected by this switch however all of the lecture captures for all of my current modules have disappeared from Moodle.
Is this supposed to happen? If not do you know who I should get in contact with?
December 18th, 2018 at 9:01 pm
Thanks for the info. When can we expect everything back up and running as normal so we can submit work? I have a January deadline, but wanted to make my submission prior to Christmas.
December 18th, 2018 at 9:58 pm
Will the lecture recordings not be available as well, because i am unable to have access to them?
December 19th, 2018 at 11:20 am
Today its the 19 of Dec why I cannot see the self questions in module 9 of distance learning please
December 19th, 2018 at 11:24 am
Why I cannot found the self questions in module 9 please (distance learning)
December 19th, 2018 at 3:04 pm
Hi Widad, Sorry to hear you cannot view the self-assessment questions. Normal service will be restored at 8pm, Thursday 20 December 2018 (UK time), when you will be able to access Moodle and Rogo as usual. If you have any further questions please email email@example.com.
December 19th, 2018 at 12:07 pm
Dear all – If you are experiencing issues with lecture capture, please refer to the following guidance:
In the first instance, please log into Engage directly at http://echo360.org.uk/ using your University email and password. Here you will be able to access those lecture recordings you accessed in Moodle before Monday 17 December.
As highlighted in the email sent to students on 6 December, in Engage you will only be able to access lecture recordings that you viewed in Moodle before Monday 17 December:
After 8pm, Thursday 20 December 2018 (UK time) the service will be restored and you will be able to use Moodle and Rogo, and access lecture recordings as normal.
Thank you for your understanding as we complete this essential maintenance work.
December 19th, 2018 at 2:09 pm
Hello, Could you please tell me how it will affect students with extenuating circumstances and late submissions? The submissions are past the official deadline and I can not submit them right now. Will the unavailability of submissions on Moodle be taken into consideration?
December 19th, 2018 at 3:05 pm
Hi John, Thank you for your question. So we can investigate this and reply back to you, please email firstname.lastname@example.org providing details of the module and assignment that you are referring to. Best wishes – Rebecca
December 19th, 2018 at 5:05 pm
I have to submite my essay on 21/12/2018 till 15:00, Workplace Counselling and Career Development, Msc OP. Could you tell me if taht will be posible.
December 20th, 2018 at 9:08 am
Hi Olivera, Thank you for your question. Moodle and Rogo will be fully restored from 8pm (UK time), Thursday 20 December 2018, so you will be able to submit your assignment from this time. For further guidance, please contact your lecturer.
December 19th, 2018 at 11:21 pm
Hi, I have an extended deadline for 2 essays which are due in today and tomorrow before moodle is available again. What can I do to get them submitted before the deadline because I don’t want to be penalised
December 20th, 2018 at 9:08 am
Hi Mipa, Moodle and Rogo will be restored at 8pm (UK time), Thursday 20 December so you will be able to submit your assignments then. Please contact your lecturer directly if you have any concerns, or email us at email@example.com so we can help you.
December 20th, 2018 at 10:10 am
If you’re due to get a mark back today will the lecturer still be able to post your grade on moodle?
December 20th, 2018 at 11:41 am
Hi Ashley, Thank you for your question. Please contact your lecturer regarding marks, they will be able to advise you on this.
December 20th, 2018 at 10:28 am
Hi, the link for the echo360 recordings gets you to put in your email then sends you to login.pibgone.com and I can’t find a way to log into that. Still no access to lecture recordings…
December 20th, 2018 at 11:41 am
Hi Josie, Thank you for your comment. Please note that your username is your email address, and you will need to use your usual University password. If you continue to experience problems please email us at firstname.lastname@example.org so we can help.
December 20th, 2018 at 2:17 pm
Hello, I have an assignment due tomorrow the 21st of December. Moodle said it will be online today but I am still waiting. I don’t want to lose marks because Moodle is down.
December 20th, 2018 at 3:19 pm
Good afternoon. The maintenance work on Moodle and Rogo is nearly complete and we are expecting to restore the service for these systems earlier than planned.
Moodle and Rogo will be completely unavailable for short period from 3.30pm today (UK time, Thursday 20 December) as we work to make these systems live.
A further update will follow shortly to confirm the availability of these systems.
Thank you for your continued support.
December 20th, 2018 at 4:40 pm
Hi, We can confirm that maintenance work on Moodle and Rogo is now complete and you can continue working with these systems as normal.
The revision-only versions of Moodle and Rogo have been removed and the full, live versions are now in place.
Thank you for your continued support and understanding as we completed this essential work.
December 20th, 2018 at 5:57 pm
i have a deadline extension due to delayed feedback from previous coursework, and when i have tried to resubmit my essay just now, moodle has told me i am unable to do this as the deadline has passed. i have an email ensuring that i will be able to submit as normal. Is there anyone i can contact who will help me with this issue?
December 21st, 2018 at 9:07 am
Hi Bethany, Thank you for your message. Sorry to hear that you cannot submit your assignment – please email us at email@example.com so we can help you.