Libraries re-opening update including reservations and loans


September 25th, 2020

The phased re-opening of our library buildings and services continues next week with more libraries opening their doors, extensions of services at others plus the expansion of the Click and Collect service.

Re-opening libraries and service extensions
Our three remaining libraries will re-open on Monday 28 September, taking us to our full complement of eight library buildings open for selected services.

The following libraries will re-open or extend their services from Monday:

  • George Green Library (University Park)
  • Denis Arnold Music Library (University Park)
  • Business Library (Jubilee Campus)
  • Greenfield Medical Library (Medical School, QMC)
  • Djanogly LRC (Jubilee Campus)

For the full list of which services are available at each library, visit the phased re-opening schedule webpage.

Access to study space
To provide safe and socially distant access to our spaces, the capacity of our libraries and number of study spaces has been reduced.

It is important to us that we continue to provide study space access to as many students as possible, so we have introduced a new online booking system, Click and Study. This replaces the previous Office 365 room booking system.

Bookings are initially limited to two three-hour bookings a week per person. We will continue to review this limit to ensure we’re providing the best possible access to our spaces.

From Monday 28 September, individual study space will be available at all libraries. All study space must be booked in advance using Click and Study (except for Music Library).

Click and Collection expansion
During the summer, book reservations were only available for items on the shelves in our open libraries. With all eight libraries now open, Click and Collect is expanding to offer access to all books from Monday 28 September.  This means that you will be able to request any book in our collections, even those currently out on loan to other staff or students.

Books that haven’t been requested will continue to automatically renew every day as normal.

If you request a book that is in high-demand (requested by others), it will be issued for seven days only and will not auto-renew. We will let you know if this is the case. We have extended the high-demand loan period from two days to seven days based on student and staff feedback.

Returning books
If you have a book on loan and it is requested by another user, you will receive an email to let you know that your loan will no longer auto-renew and that you have seven days to return the item. Return the book before the date to avoid fines.

Please return your book to the boxes outside libraries to allow us to quarantine these for 72 hours. We will waive fines for the days that books are in quarantine. Visit the individual library pages to find out more. Books can also be returned by post to Hallward Library.

If for any reason you are unable to return your book using the above options, please email the Library helpline.

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