Lakeside Arts – reopening plans and programme update

September 15th, 2020

Lakeside’s Pavilion Cafe and public toilets reopened on Tuesday 15 September for the first time since March in the first stage of a phased reopening strategy.

The cafe is operating a takeaway-only service from Monday to Sunday, with a selection of one-size hot and cold drinks, baked goods, snacks, hot food, sandwiches, baguettes and a takeaway breakfast.

A clearly marked one-way system, social distancing measures and protective equipment are in place to ensure the safety of customers and staff. Further information is available on Lakeside’s website.

The external public toilets, accessed from outside the DH Lawrence Pavilion, have also reopened. These have recently been refurbished following an extended closure due to vandalism. They will be cleaned regularly each day, as per University’s health and safety guidelines.

Phase two will involve the reopening of the Mat Collishaw exhibition in the Djanogly Gallery and is scheduled for mid-October. Access to the exhibition will be free but ticketed to help ensure an enjoyable and safe experience for all. Further information will follow once the timings for the reopening schedule are finalised.

There will be a small number of performances in the Djanogly Theatre in November and December, however due to current restrictions The Elves and The Shoemaker will sadly not go ahead. Further details on performances during November and December will be released soon.

Ticket refunds

A range of refund options are available for tickets purchased for Lakeside events that were cancelled or postponed due to the coronavirus outbreak. These include a full refund, a donation, or tickets transferred to re-scheduled performance dates where possible. Please visit the rescheduled events page for more information.

All ticket holders for events between March and August have been contacted by email to request information on how they would like to proceed. If you have not received an email, please contact the Box Office team at

The Box Office team are currently working from home and so are unable to issue refunds for complex orders or for tickets purchased with cash or cheque. These refunds can be arranged once the team returns to Lakeside’s buildings which is expected to be late-September or early-October.

Those with tickets to The Elves and The Shoemaker will be contacted once the Box Office team have returned to campus.

Future event bookings and queries

If you wish to purchase tickets for future events you can do so via the What’s On section of the website.

If you have a query, please email or send a message on Facebook.

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