IT Operating Model Update

November 13th, 2019

Chief Digital Officer David Hill recently announced plans to develop a new IT operating model for the University to ensure our staff, students, teaching and research are supported by the latest technologies. A new IT Operating Model webpage is published today (13 November) to keep our community updated and involved in the development of the new model across the next 12 months.

The new model will have a mix of in-house IT expertise alongside that of external partners, to ensure that the University can meet the growing demand for digital services, platforms and skills that will be required in the future.

While external partners can bring benefits of scale, expertise and technologies, the University will ensure that the right balance is applied the services and activities that should be retained in-house or managed by an external partner. A key criterion for selecting any external partners would be not only to assure expert knowledge and delivery, but also to ensure they fully align to the University’s values, culture and ways of working.

A series of discussions will be held in the coming weeks with staff and trades unions to inform the detailed design of the operating model and the webpages will be updated regularly as new information is available.

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