March 19th, 2024
Digital and Technology Services are working to replace the university’s current Telephone Exchange system with a new platform.
This will improve the telecommunications infrastructure, reduce costs and improve efficiency by reducing unnecessary resources.
Currently, many extensions across the university have remained unused for over 12 months, highlighting redundancy within the system.
To address this issue, DTS are implementing a series of measures over the next three months:
Removed extensions can be reactivated by raising a ticket through the IT Service Desk.
If you currently have an external line that you no longer use, please let the Digital and Technology Service Team know by filling in this form.
Your cooperation and support is highly appreciated. If you have any questions or require further information, please contact Digital and Technology Services.
Tags: DTS, telecommunications, Telephony
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