January 8th, 2020
A new guide for staff on identifying and responding to students in difficulty has been launched this week, and is now available online.
‘Identifying and responding to students in difficulty: a guide for staff‘ covers responses to requests for help, role-related responsibilities towards students, referrals, responding to complex situations, urgent situations, confidentiality and specialist services.
Hard copies of the guide will be distributed this coming week to departments with student-facing roles, including Student Service Centres, faculties, libraries and sports facilities.
Hard copies for the guide can be requested from firstname.lastname@example.org
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