Eduroam security update – action required

February 17th, 2020

As part of ongoing efforts to maintain a secure wireless network for our users, an update is required to the eduroam wireless Server Certificates. The update will take place from 6pm, Thursday 27 February.

Following the update, all eduroam users will see a warning on each of their devices that their connection “may not be secure”. You may be prompted to log in to eduroam again to accept the new certificate and ensure a secure internet connection via eduroam. Users will need to:

  1. Accept the new certificate when prompted – confirmation of certificate details will be updated on the IT Services website closer to the time
  2. Failing that, forget the eduroam wireless network and re-connect – instructions on how to connect can be found on the IT Services website.

Reminder – for eduroam, your username is your University email address. For example:

  • Undergraduate and Postgraduate Taught students: ‘’
  • Postgraduate Researchers, Staff and Associates*: ‘’
  • *Associates without a University email address should use: ‘’

University-managed Windows laptops should automatically apply the new settings on the first reboot after this date, but will require entering your University email address to re-connect.

Although you may be able to connect to the eduroam wireless network without validating the server certificate, your connection will not be secure and your data may be at risk.

If you have any questions, or require any support after the certificate update, please visit a Smart Bar or contact the IT Service Desk.

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