Between Friday 1 February and Sunday 3 February there was a technical issue with the DailyBites meal card system that meant users could not access their allowance.

This issue affected the majority of service users – primarily students in catered accommodation and a handful of staff – who were unable to access their remaining balance.

We apologise for the inconvenience and have now contacted all staff and students who were affected by this issue.

We are now asking for the support of staff in signposting students to their University email addresses where they will find an email addressing the situation and offering recompense for the inconvenience caused.

If you or a student that you are aware of were affected by this issue but have not received an email, please contact bh-lenton-hurst-finance@nottingham.ac.uk.