Changes to printer software and print queues


March 13th, 2023

Digital & Technology Services are making changes to the university’s print fleet to enhance our print service. From Monday 20 March, Xerox will be upgrading printers to new software and installing new print queues.

What is changing?

Printers will have new software installed on them called Control Suite and there will be a new set of print queues installed, these will be called:

  • Mono on NottsPrint
  • Colour on NottsPrint
  • Booklet on NottsPrint
  • Draft on NottsPrint

How does this affect users?

While the software upgrade takes place, printers will be unavailable for a brief period between Monday 20 March and Wednesday 5 April. Updates will take place in different buildings each day; the schedule for them is below.

Transition schedule

Date Printers in buildings
Monday 20 March Applied House Research Building, Coates Building, ITRC, L2 Engineering, L3 Engineering, L4 Engineering, Life Sciences Building, Manufacturing Labs, Mathematical Sciences Building and Safety Office
Tuesday 21 March Centre for Biomolecular Sciences, Boots Science Building Chemistry Building, ESLC, Institute of Hearing Research, Lakeside Arts Centre, Lakeside Pavillion, NTEC, Pharmacy Building, Music, Nanotechnology Centre, Physics Building, Psychology Building and Wolfson Building
Wednesday 22 March 3D Studio, Cherry Tree Lodge, Cripps Health Centre, David Wilson House, Day Nursery, ECC Building, Hemsley Building, Highfield House, Law & Social Sciences, Lenton Fields, Lenton Firs, Lenton Hurst, Mark Group House, Orchard Hotel, Paton House, Sir Clive Granger Building, Sir Peter Mansfield Building, Sustainable Research Building, The Marmont Centre, The Orchards and Z Block
Thursday 23 March East Midlands Conference Centre, Humanities Building, Lenton Grove, Portland Building, Sports Centre, The Cottage, Trent Building and Welcome Point West
Friday 24 March Amenities Building, Business School North, Business School South, Business School South, Computer Science Building, Dearing Building, Si Yuan Centre, The Exchange Building and Yang Fujia Building
Monday 27 March Advanced Manufacturing Building, Advanced Manufacturing Building,Energy Technology Building, Gatehouse Lodge, Geospatial Building, GSK Carbon Neutral Labs, Ingenuity Building, Institute of Mental Health,Jubilee Conference Centre, PEMC Building, Sir Colin Campbell Building, Sports Centre and The RAD Building
Tuesday 28 March East Block, Medical School, South Block and West Block
Wednesday 29 March BioEnergy Building, Central Stores, Farm Office, Food Sciences Building, Gateway Building, Hounsfield Facility, Main Building, North Laboratory, Plant Sciences Building, South Laboratory, Sports Centre, The Barn, The Firs, The Limes, The Opal Building, Vet Licensing Authority and Veterinary School
Thursday 30 March King’s Meadow Campus, Nottingham City Hospital (Clinical Sciences Building and Maternity Building), Ropewalk House, Royal Derby Hospital (Medical School/Education Centre and Nursing Building)
Monday 3 April Beeston Hall, Broadgate, Business School South Library,George Green Library, James Cameron-Gifford Library, Queen’s Medical Centre (Medical School), Royal Derby Hospital (Medical School/Education Centre) and Si Yuan Centre
Tuesday 4 April Hallward Library, Lincoln Hall Library, Mathematical Sciences Building, Music Library, Physics Building (Student Services Reception), Pope Building, Rutland Hall, Sherwood Hall and Teaching and Learning
Wednesday 5 April Ancaster Hall, Cavendish Hall, Cripps Building North, Cripps Hall,Derby Hall, Djanogly LRC, Hugh Stuart Hall, Lenton & Wortley Hall,Madison Court, Melton Hall, Newark Hall, Nightingale Hall, Portland Building, Sir Clive Granger Building, Southwell Hall, The Exchange Building, Trent Building and Willoughby Hall

 

A more detailed summary by device is available. Please note that printers will transfer to the new queues at any time during the stated migration day.

What should I do?

  • If you need to print during the upgrade period, please check the schedule for where devices are available.
  • Please restart your Windows PC or log out and back in for the new print queues to load. Note, old queues will remain until all printers have been transferred.
  • During the disruption period, users should send documents to both the old and new queues to ensure it is available to print at the selected device.
  • Do not top up any student print credit between Friday 31 March and Friday 7 April while student devices are upgraded.
  • After your device has been transferred, there will be a period where any jobs uploaded to the mobile print website will not appear. However, you can continue to print from mobile devices by attaching your file to an email and sending it to mobileprint@nottingham.ac.uk. The website will transition to the new system on Thursday 6 April, after all devices have been migrated.

Staff using non-Windows devices will need to update their print settings. You can check our guide for Mac users or advice for Linux users.

Users printing to desktop phasers via direct queues will also need to update their settings. General guidance on how to use the UoN print service can be found on the Digital & Technology Services webpage.

Thank you for your support and patience during this upgrade. If you have any questions about the changes to the print service, please contact our Digital Transformation team.

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