Change to university mobile phone provider

March 26th, 2024

Over the past few months, Digital and Technology Services have been working on the tender of a new mobile phone contract to replace the university’s current provider, EE. We can now announce that Vodafone will be our new mobile service provider.  

This change in provider is expected to bring the university a reduction in overall contract costs and an improved mobile roaming service.  

Active contracts with EE will be moved over to Vodafone in the coming weeks. Initially, we will be contacting all associated billing and key contacts within departments / schools about the change and next steps.  

Staff and associates with a university provided mobile will be required to assist in the migration by either swapping their EE SIM card for a new Vodafone one (to be provided) or by using a Vodafone eSIM. Details of how to do this will be sent in due course.  

As part of this project, we have identified a sizable number of mobile phones that have had zero use over the last six months. We will contact users with an inactive phone to check if they are still required. If they do not reply by the deadline of Tuesday 30 April 2024, their phones will not be moved to the new contract. 

If you have a university mobile that you no longer use, please inform us by filling in this form.

Any unused handsets can be posted back to: Physical Environment Team, DTS, King’s Meadow Campus, Room B130. 

If you have any questions or require further information, please contact Digital and Technology Services. 

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