The results are in from the Professional Services Quality Survey (PSQS) 2015. They have been considered by Heads of Services and responses were provided to University Executive Board.

The PSQS measures key aspects of Professional Services at The University of Nottingham using feedback from staff as service users. All University staff were invited to take part in the survey, which asked seven simple questions about the services they had recent experience of and how frequently they used the service. The same survey was undertaken at the same time by staff in the Universities of Bristol, Cardiff, Oxford and York, allowing us to benchmark results, and will be repeated at regular intervals in future.

Thank you to all staff who took part – your feedback is much appreciated and valuable in helping us evaluate our Professional Services.

For more information, to see the PSQS results, and read what the Services are planning in response, visit the Strategy Support Centre.